Booking & Cancellation Terms

Please scroll down to the section relevant to your order.

Life Coaching via Telephone

Payment is required a minimum of 24 hours before your first session.

If you pay and then cancel before starting your Life Coaching sessions, a full refund will be given. After you have begun, you may cancel anytime after the first 3 sessions have been taken, and receive a refund for sessions not taken.

Eat Well—Be Well Classes On The Phone

Payment is required before the course begins — no later than 4 days before the Introduction Class begins as there is some pre-program work and forms to complete.

If you wish to cancel with 3 or more full weeks before the start of the class, please let me know you have changed your mind and I will return your payment less a £40 administration cost.

If you cancel with 2 full weeks before the start of the programme, 50% of your payment will be refunded to you.

If you wish to cancel with less than 2 full weeks before the start of the programme, there is no refund as it will be too late to find a replacement. However, you may gift your place to a friend —simply let me know who is taking your place.

Online Programs

These are automated programs. When you place your order, the course will deliver emails, worksheets and videos for the set period. You may opt out of receiving these emails, but there is no refund if you do this.

Questions?

If you have any queries, or need more information, please email me or call me on 01305 821799.